HealthRev is a revenue cycle management company specializing in performing efficient and effective documentation, coding, and billing for home health, hospice, and palliative care agencies. As an exciting, high-growth company, they were looking to build on their success by optimizing and improving the user experience of their Velocity platform. They wanted to find a partner with deep expertise in software product design and vetted several potential partners. They chose Slingshot due to their unique blend of design and tech, knowing Slingshot could provide a big step forward on the design while also supplying developers to help implement the changes.
HealthRev
Streamlining healthcare documentation, coding, and billing with their revenue cycle management platform Velocity.
The Challenges |
The Solutions |
| Users needed more consistency, leading to a cohesive user experience | Developed a unified design system to standardize UI elements across the platform. |
| The system’s existing aesthetic wasn’t aligned with modern design standards, impacting user satisfaction and the product’s marketability. | Introduced a modern user interface that aligns with current design trends, enhancing the system’s appeal to new and existing users. |
| The navigation system had become unnecessarily complex due to numerous incremental updates. | Redesigned the overall navigational structure, allowing easy access and better user flow. |
| HealthRev’s team needed more understanding of design systems, which posed challenges in adoption. | Delivered detailed examples and templates within the design system to ensure HealthRev’s team clearly understood them. |
| HealthRev’s development team was swamped with day-to-day support and lacked front-end development experience. | Provided front-end development talent through our EU Staffing model to implement the design changes. |
The Challenges |
The Solutions |
| Users needed more consistency, leading to a cohesive user experience. | Developed a unified design system to standardize UI elements across the platform. |
| The system’s existing aesthetic wasn’t aligned with modern design standards, impacting user satisfaction and the product’s marketability. | Introduced a modern user interface that aligns with current design trends, enhancing the system’s appeal to new and existing users. |
| The navigation system had become unnecessarily complex due to numerous incremental updates. | Redesigned the overall navigational structure, allowing easy access and better user flow. |
| HealthRev’s team needed more understanding of design systems, which posed challenges in adoption. | Delivered detailed examples and templates within the design system to ensure HealthRev’s team clearly understood them. |
| HealthRev’s development team was swamped with day-to-day support and lacked front-end development experience. | Provided front-end development talent through our EU Staffing model to implement the design changes. |
Hitting The Target
HealthRev embraced the new design recommendations and improved their confidence in the product’s direction and alignment with industry best practices. Slingshot provided a comprehensive design system, including components and examples, and later provided a front-end developer from our EU Staffing model to help implement the changes.
Currently, HealthRev continues to implement the new designs, and Slingshot is staying involved in providing support and guidance where needed. We’ve also been working with them to grow their team as they continue exhibiting rapid industry growth.
